Effective Date: July 10, 2025

Company Name: ProMinds Technical Services
Owner: Ashraf
Email: contact@promindstechnicalservices.com
Location: Dubai, United Arab Emirates

1. Acceptance of Terms

By accessing our website or hiring our services, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use our services.

2. Scope of Services

ProMinds Technical Services offers plumbing, general maintenance, and technical repair services. All services are provided as described at the time of engagement, and any additional work will require client approval and may be subject to additional charges.

3. Booking and Appointments

  • Appointments can be scheduled via phone, email, or through our website.
  • We strive to arrive on time, but delays may occur due to traffic, emergencies, or unforeseen events.
  • Customers will be notified in case of delays or rescheduling needs.

4. Service Charges and Payments

  • All prices will be provided in advance and agreed upon before work begins.
  • Payments are due upon completion of work unless otherwise agreed in writing.
  • We accept cash, bank transfers, or any payment method agreed between both parties.
  • Any unpaid dues after 14 days may incur late fees or legal action.

5. Cancellations and Rescheduling

  • Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.
  • Late cancellations (less than 24 hours) may be subject to a service fee.

6. Warranty and Liability

  • We provide a limited warranty on workmanship for a period of [usually 30 to 90 days], depending on the nature of the service.
  • The warranty does not cover damage due to misuse, tampering, or third-party repairs.
  • ProMinds Technical Services is not liable for indirect or consequential damages arising from service delays or failures.

7. Client Responsibilities

  • Clients must ensure access to the work area and disclose any known issues in advance (e.g., prior leaks, faulty wiring).
  • Clients are responsible for the safekeeping of valuables during service visits.

8. Intellectual Property

All content on this website (text, logos, images) is the intellectual property of ProMinds Technical Services and may not be reproduced without permission.

9. Privacy Policy

We respect your privacy. Any personal information collected during service requests is used only to process your job or communicate with you. We do not sell or share your data with third parties unless required by law.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be settled in the courts of Dubai.

11. Updates to Terms

ProMinds Technical Services reserves the right to update or modify these terms at any time without prior notice. The most current version will always be available on our website.

For any questions or clarifications, please contact us:
📧 Email: contact@promindstechnicalservices.com
🌐 Website: www.promindstechnicalservices.com